Sprint insurance covers cracked screens for most models, device repairs, and device replacement in the case of loss, theft or complete breakage. Verizon now offers sameday cracked screen repair clark howard. I have done repairs myself in the past but am looking for advice before i do anything. Indepth comparison of warranty and insurance choices. You can easily determine this by accessing your verizon account online or calling customer service and asking. I cracked my iphone 5 color black and asurion could only offer me an iphone 5 c in white or blue. The top left corner of the front glass is sort of ground down the glass isnt actually cracked. Coverage for loss, theft, damage including water damage and broken screens, and malfunctions.
Also, phones that are eligible for apple care services sprint complete. He bought the g1 and then the g2, and he cracked the screen on both. An insurance policy can protect you in the event of damage to your device, but is it worth it to insure your iphone. The iphone 11 that was damaged in an accident was purchased in december and held a charge for over 24 hours. Cracked iphone screen, will verizon insurance cover that. Since asurion is handling the insurance replacements we have to go by their terms and conditions. Same goes for alcatel, essential, kyocera, motorola, sonim and zte phones. Cracked screen repair is available in select markets for certain smartphones. Once your insurance claim is approved, youll be told if asurion is electing to repair or. Please ensure that the amount of coverage that you select reflects the. Protect it from loss, theft, damage and more with a cell phone protection plan.
Asurion received the claim and then cancelled the insurance and attempted to deny the claim. Jun 25, 2019 sprint insurance covers cracked screens for most models, device repairs, and device replacement in the case of loss, theft or complete breakage. Insurance and device protection support overview device protection can help you replace your device if its ever lost, stolen, damaged or defective after the manufacturer warranty expires. It covers your iphone for loss, theft, accidental damage, and outofwarranty malfunction. Water or liquid damage even though the iphone x is water resistant, it is not water proof.
Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new device outside of contract renewal. Asurion covers loss, theft, accidental damage, and malfunctionthe big ones most people file claims for. Asurions insurance program device replacement deductible and claim limit apply. An asurion mobile protection plan covers your iphone where some warranty plans dont. Asurion phone insurance hooked me up less than 24 hour. Luckily, he had asurion insurance and they sent him a new one. Phone insurance is a replacement service provided to customers of boost mobile.
Sprint total equipment protection sprint tech support. This was not what the verizon guy had told me, but since i dont have his words recorded, i cant prove that. The carrier is obviously asurion but they say they are backordered on iphone 5 models. I am getting an iphone 5 from my sister, who is on my account. I would not recommend asurion based on my recent experience with my iphone. Asurion phone insurance plans can cover you beyond other mobile device insurance and warranty plans. Asurion the insurance provider uses express delivery. Verizon will come fix your cracked phone screen at home, but only in. What do these different types of insurance cover, and what do they cost. Verizon is introducing a new insurance option that covers repairs for cracked iphone and samsung galaxy screens in just one day. Asurion sends me a damaged phone with a cracked screen. I have a black phone for a reason with work and they refuse to make whole. But ive heard some negative comments about asurions replacement phones.
I have total mobile protection and it offers coverage for screen and phone repairs at local qualifying repair shops. With verizon protect our best value, you can also get cracked screen repair for select smartphones, subject to parts availability, and tech coach support. If you have asurion insurance and you pay for the feature monthly on your verizon wireless bill, you my start your claim by visiting when filing a claim, there is a deductible. Apple made it cheaper to repair cracked iphone screens for. Hopefully this doesnt stear you away from insurance as its always great to have as a backup. Asurion vs apple care for the iphone x i secured an iphone x on launch day at my local verizon store but the store forced me to buy insurance. With verizon protect our best value, you can also get crackedscreen repair for select smartphones, subject to parts availability, and tech coach support. Im in the same boat, i cracked my screen a few months ago but didnt have the amount for the deductable so i have to let it go. A cracked screen is considered physical damage and can be replaced through equipment insurance. Cracked iphone 6 plus screen you can file a claim with asurion, but before you do that, contact an apple store an actual apple store first. Sameday repair is also only available on certain phones, including the iphone 5c, 5s, 6, and 6s, samsung galaxy s5, s6, and s7, and galaxy. Asurion cell phone insurance have you had problems. Accidental damage including a cracked screen and water damage. A couple days ago i dropped my iphone 5c i asked around and to have the screen fixed it will be about i have insurance on it will verizon fix it for me since its has physical damage.
Now that i have the replacement phone, the replacement phone has defects, many of the functions do not work. Visit my phone guardian 24 hours a day, 7 days a week to file a claim with brightstar device protection see provider information in brochure. For cracked screens, sameday repair may also be available at an asurion certified repair provider or by having a certified technician come to your home or office. Coverage for cracked screens and other accidental damage. Cracked screen repair keep your same device by getting your cracked screen repaired at an asurion certified repair provider or by having a certified technician come to your home or office. Its a device replacement and assistance when your iphone is lost, damaged or stolen. She cracked her screen a while back and got it replaced at the mall from one of the kiosks. Phone insurance is available for new phones within 30 days of activation, for upgrades to a new phone within 30 days or upon an equipment swap to a new phone within 30 days.
Cracked iphone screens get sameday repair service from verizon. The store managers are wellaware of how badly asurion sucks. If youre eligible, youll have the option to select screen repair during the claims process. Well the volume down button died on the iphone 5, but i have insurance through att. I still have my cracked screen on and a, wondering if i should just replace the screen through a 3rd party. The first time, the guy called to let me know he was running ahead of schedule, but i was. Secrets your mobile phone insurance company doesnt want you. My soninlaw has a vzw iphone 5 that he got about a year ago. Asurion phone insurance hooked me up less than 24 hour phone replacement. Stay connected with repair, replacement, and support options through sprint tech solutions. Quality of asurion replacement iphone 5s macrumors forums.
With asurion protection plans, customers were back up and running with a replacement phone quickly. Anyone that has filed a claim recently, what did they. However, recent experiences of friends suggest nothing has changed. Nov 10, 2014 my friend dropped his iphone 5s and cracked it. Mar 19, 2016 so i got a replacement phone since my old iphone 6 had fell and broke. Anyone file an asurion insurance claim on iphone 5. Oct 04, 2017 asurion phone insurance hooked me up less than 24 hour phone replacement. Can i file an insurance claim for a cracked screen. Coverage for loss, theft, damage, liquid damage and defects after the manufacturers warranty ends. In california, asurion protection services insurance agency, llc, ca lic. In most cases, youll get your replacement device in 1 to 2 business days.
Apparently we were lucky this time to get even a beat up version of an iphone 5s. Receive a replacement iphone in as little as 24 hours. Dec 17, 2012 anyone who has seen our numerous stories about readers dealing with asurion, the insurance provider for an awful lot of wireless companies, knows that it might not always be the most pleasant. Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. If the screen on your eligible smartphone shatters, your day doesnt have to. Asurion mobile protection is more than a cell phone insurance. Newest ipad cracked screen asurion insurance apple. Further they want to give me the plastic version of my phone. In california, asurion protection services insurance agency. Some devices qualify for cracked screen repair 3 available in select areas for certain devices.
Its mostly just a front for asurion phone insurance, the same thirdparty. Verizon doesnt handle damage replacement claims in store. Doesnt matter if you have a small crack, shattered your screen, or threw it in the garbage disposal. He dropped it in a pool a couple of days ago, and when he called asurion, they told him that they had no 5s and he would have to take a 5c. I cracked my iphone 5 about 4 months ago so i went to asurions website to make a claim when it got to the device selection page it said they were all out of the black iphone 5 32gb so it offered me a white or black 64gb iphone 5 or a black 32gb iphone 5s. File a mobile device insurance claim wireless support. Hi, just out of curiosity, if anyone has any info on verizon and asurion. Over 75 million phones were lost, stolen or damaged last year alone. Here are the top improvements of total mobile protection from verizon in 2017. Former asurion staffer shares insider tips on making. Anyone who has seen our numerous stories about readers dealing with asurion, the insurance provider for an awful lot of wireless companies, knows that it. So i got a replacement phone since my old iphone 6 had fell and broke.
Loss and theft coverage, which is not typically covered with other warranty plans. The only people who benefit from apple care are people who dont upgrade every year otherwise i do not see the advantages over carrier insurance. Though it hasnt yet been announced by verizon, details of insurance options that will be available to verizon iphone owners are now available through asurions web site. A broken iphone screen doesnt have to mean shelling out major money for a new phone. Dont buy from verizon asurion submitted by colin breck on february 9, 2011 11. Some older phone models arent eligible for cracked screen repair via sprint insurance. We try to keep our deductible amount as affordable as possible. Verizon offers insurance through a company called asurion.
Except in florida, replacements for postwarranty defects are provided through the. Or chose to not take advantage of the insurance and opt to get your device repaired via a 3rd party, like midcity. Make sure your valuable personal electronic devices are protected. The best ipad screen repair services near me with free. Cracked screen, broken digitizer, broken lcd, broken camera, broken buttons. Only certain phones are eligible for the screen repair. I wasnt planning on buying insurance but the thought of the pricey screenglass repairs made me gravitate towards apple care instead. We filled out a claim online and a new phone was at our house literally the next day. Im new to the techie world and am feeling a bit overwhelmed by all this. The problem is, its the inside of the screen thats cracked and you cant feel the crack whatsoever. Sprint asurion and applecarecustomers of sprint can opt into device protection with. I recently cracked my iphone 4s screen and was wondering if. Fortunately, you can usually convince a verizon store manager to replace the bad refurb. Brightstar agency, llc is the licensed agent and brightstar device protection, llc administers the program.
In fact 96% of replacement devices are shipped the next business day. This coverage is underwritten by the zurich american insurance company. Nov 27, 20 hi, just out of curiosity, if anyone has any info on verizon and asurion. I dropped my i phone 6 plus and the screen cracked. I gave my iphone 5 16gb to my wife when i upgraded to the 5s. Choose the amount of insurance coverage you intend to purchase for your device. Once the insurance claim is approved youll be told if asurion is electing to repair or replace the device and you dont get to have any say. Asurion is the thirdparty company that backs the mobile phone insurance verizon combines with its extended device warranty and markets to customers as verizon tec total.
1416 351 266 111 905 539 132 813 767 1081 1252 1368 1120 1255 239 763 976 1152 167 257 784 416 385 620 129 1463 1077 1044 782 130 389 773 91 923 820 964 670 1161 495 729 875 473 781 333 1280 650 1417 1102